🚨 New Scam Alert: Fake Bill.com Support Calls Targeting Business Owners
Business owners are being targeted by a new and increasingly convincing scam involving fraudsters posing as support representatives from Bill.com.
At Lembo Accounting Solutions, we want to make sure our clients and community stay informed and protected.
What the Scam Looks Like
Scammers are calling businesses directly and claiming to be from Bill.com support. The conversation often sounds legitimate and may include statements like:
- “We can help you get paid faster”
- “Your account needs to be reconnected”
- “We need to update your banking details to avoid delays”
Their goal is simple: to gain access to your financial accounts.
They may ask you to:
- Provide login credentials
- Share banking or routing information
- Approve changes while they are on the phone
- Click a link or follow instructions to “fix” your account
Why This Scam Is Dangerous
These calls can feel real. The scammers are becoming more sophisticated and may:
- Sound professional and knowledgeable
- Use urgency to pressure you into acting quickly
- Reference common payment issues or delays
Once they gain access, they can:
- Redirect payments
- Change banking details
- Compromise your business cash flow
Important Reminder
Bill.com will not call you out of the blue to request sensitive information.
If you receive an unexpected call asking for account updates or banking changes, do not engage.
How to Protect Yourself
Here are a few simple but critical steps to stay safe:
1. Never share sensitive information over the phone
This includes passwords, banking details, or verification codes.
2. Log in directly through official channels
Always access your account by typing the website directly into your browser—not through links provided by others.
3. Verify before taking action
If something seems off, contact Bill.com using their official support channels.
4. Pause before acting
Scammers rely on urgency. Taking a moment to think can prevent costly mistakes.
What to Do If You Receive One of These Calls
- Hang up immediately
- Do not follow any instructions given
- Report the incident to Bill.com
- Notify your accountant or advisor
Final Thoughts
Scams like these are becoming more common, especially as more businesses rely on digital payment platforms.
Staying cautious and informed is one of the best ways to protect your business.
If you ever feel unsure about a request involving your financial accounts, it’s always better to double-check before taking action.
Lembo Accounting Solutions
Accurate accounting from a team that listens
